Cancellation Policy

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Cancellation Policy

Cancellation Policy

Cancellation by Guest :

* Minimum cancellation amount is INR 2500 per adult once package is booked.

If the guest decides to cancel the tour for any reason whatsoever then she/he shall give a written application to the company within a specified time limit along with the original receipt issued by the Company. Such cancellation will attract the cancellation charges stated hereunder.

Cancellation charges will be calculated on Gross Tour cost and the cancellation charges shall depend on date of departure & the date of cancellation.

Cancellation charges for any mode of transport ticket are applicable as per the rules of the concerned authority.

Air tickets issued on special fare are non-refundable and the guest shall bear cancellation charges.

Any refund payable to the guest will be paid after the company receives refund from the respective authorities. The company deducts processing charges from the refund which is to be paid to the guest.

Customised Tours :

Cancellation                                                                     Refund Amount

Before 30 Days from date of Departure                            No Refund

Before 45 Days from date of Departure                           20% Refund

Before 55 Days from date of Departure                           30% Refund

Before 60 Days from date of Departure                           60% Refund

Note: Charges are levied on the Gross tour price and not the discounted price. For an Indian tour, cancellation does not include air ticket cancellation and they will be levied separately.

For Customized holiday, cancellation charges will defer accordingly as per services booked.

One Day and Weekend Tours :

Cancellation                                                                  Refund Amount

Before 12 Days from date of Departure                        No Refund

Before 24 Days from date of Departure                       50% Refund

Group Tours :

Cancellation                                                                   Refund  Amount

Before 30 Days from date of Departure                         No Refund

Before 45 Days from date of Departure                        20% Refund

Before 55 Days from date of Departure                        40% Refund

Before 60 Days from date of Departure                        70% Refund

 

Note: Charges are levied on the Gross tour price and not the discounted price. For an Indian tour, cancellation does not include air ticket cancellation and they will be levied separately.

When the Company Cancels a Tour :

In case if any Tour is cancelled from the Company’s end, then the full refund of amount paid by the guest will be made within 7 working days of cancellation of the tour by cheque only. Alternatively, the guest can take any other Tour option suggested by the Travel Advisor or can utilize the tour amount paid for any of the company’s future tour.

The Company Reserves The Right To :

  • Take the booking for the group tour and individual tour.
  • Cancel bookings even after the acceptance of the payment without assigning any reason. In this case the company shall refund the money to the guest.
  • Dismiss any guest from the tour for misbehavior especially if it affects the group and Physical or verbal assault to the Tour Manager.
  • Withdraw discounts at any point of time.
  • Change the routing of Air Travel.
  • Change hotel and/tour programme due to unavoidable circumstances.